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      proplineruk


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      Post #77375, posted on 01-12-2021 GMT-5 hours    
      This is just to tell the Airlinercafe members how good the after sale service of this company is.
      Due to my own stupidity I managed to mess up one of BOAC titles on the fuselage of my DH Comet 1 model,
      I wrote to F-RSIN to see if I could buy a replacement set of decal , and Laurent of F-RSIN sent me custom printed replacement titles at NO cost, this company puts to shame some of the big model company's, and they could learn something from them !

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      Nesuperjet


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      Post #77379, posted on 01-12-2021 GMT-5 hours    
      Laurent is a very good and honest person. The way he runs his business is and always has been a class act. You send hi. An email and he promptly responds. It just doesn’t get better than that

      Jaime diaz

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      Frank V


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      Post #77382, posted on 01-12-2021 GMT-5 hours    
      I echo what others have said.
      A sterling example of amazing customer relations. Over the years Laurent has helped me several times. I cannot thank him enough for his generosity. Merci beaucoup.

      Frank van der Voet
      Calgary, AB, Canada

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      LH707


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      Post #77383, posted on 01-13-2021 GMT-5 hours    
      Same here, got some help several years ago on some decals. Quick responses, good customer service, and good prices.

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      Braniff2


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      Post #77387, posted on 01-13-2021 GMT-5 hours    
      I couldn't agree more with the comments on here about Laurent and F-rsin!

      In the past I have bought several F-rsin kits from Laurent and he has been truly outstanding in every way.
      On the rare (very rare!) occasions I had a problem with an order....Laurent corrected the issue quickly and cheerfully.

      To echo Frank V's comment...Merci beaucoup Laurent!!!


      Braniff2
      MCI

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      Laurent


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      Post #77393, posted on 01-14-2021 GMT-5 hours    
      Wow... What can I say... Thank you guys for your kind words. They are much appreciated.

      So many planes, so little time ...